Question:How can I join the Jamba Rewards program?
>Answer:Download the Jamba app on
Apple Store (iOs) or
Google Play Store (Android) and sign up to create an account and start earning & saving more.
Question:Do my Jamba Rewards points expire?
>Answer:Your Rewards points have different expiration dates depending on what the Reward is. Expiration dates are listed with each Reward in your account. Choose any Reward you want to redeem, one per order.
Question:Who qualifies to earn the limited time welcome rewards (50% off smoothie with sign up & 50% off food item on second order)?
>Answer:Only Jamba Rewards members who downloaded the app & signed up qualify for the 50% off smoothie reward & 50% off food item on the second order.
Question:Who qualifies to receive a free birthday smoothie reward?
>Answer:Jamba Rewards members who spend $15+ in Jamba orders captured in their rewards account qualify to receive a free birthday smoothie reward.
Question:How do I use my Rewards to make a purchase using the Jamba Rewards app?
>Answer:If you’re ordering online: On the check-out screen, you’ll see a list of any available Rewards. Just select the Reward you’d like to redeem before clicking “Next.”
If you’re ordering in a Jamba store: When you place your order, ask your Jamba team member to redeem your chosen Reward.
Question:Can I be part of the Jamba Rewards program even if I don’t have a smartphone?
>Answer:Of course! You can join by signing up on jamba.com/rewards, then just track your points online.
Question:How are points calculated? Are there limits? The app shows a max of 35 points.
>Answer:You get (1) point for every dollar you spend, excluding gift card purchases. For every 35 points, you get $3.00 off, and sky’s the limit… there’s no maximum on the total number of points you can earn!
Question:I got a cash refund for a purchase I made with points. Will I get my points back?
>Answer:Nope, sorry — you used points to pay and got cash back instead of points for the refund.
Question:Can I use a BOGO offer if I am also using points to pay for my purchase?
>Answer: You can only use one Reward per transaction. Totally up to you on whether you would like to take advantage of your BOGO offer or use your points to pay. You do you!
Question:Do I earn Points (Jamba’s reward program point system) when purchasing/reloading or redeeming gift cards?
>Answer:Points are earned when a gift card is redeemed, not purchased or reloaded.
Question:Can I redeem my Points at any Jamba location?
>Answer:Not all Jamba stores are able to honor Jamba Rewards points. Some nontraditional stores — like those in malls, airports/train stations and colleges/universities may not be able to redeem your points at this time.
Question:I need to enter info from a store receipt into the app so I can get my Rewards points. How long do I have to do that?
>Answer:You’ve got a week. Be sure you input your purchase information within seven days of the date on the receipt to claim your points.